“Allow me to explain why you won't have to worry about a thing while you're here”¦” With those soothing words, I am checked into The Mansion on Delaware Avenue in Buffalo, New York, where it soon became apparent that I certainly would not need to worry about a thing during my stay as every hotel staff member delivered the kind of attention to detail, pride in service and knowledge of the area that allowed them each to act as a Staff Butler””which is what they're called.